Last Updated: 13 August 2026
Thank you for shopping with NADA Skin Care.
Due to the nature of our skincare and personal care products, we maintain a No Return and No Refund Policy. Please read the following policy carefully before placing an order on our website.
All products purchased from NADA Skin Care are non-returnable.
Once an order has been successfully placed and dispatched, we do not accept requests for return or exchange due to change of mind, personal preference, incorrect product selection, or any other reason not covered under the exceptions mentioned below.
For hygiene, safety, and product integrity reasons, opened or used skincare and personal care products cannot be returned.
All purchases made through nadaskincare.in are non-refundable.
Once payment has been successfully completed, the order amount cannot be refunded due to:
Change of mind
Personal preference
Ordering the wrong product
Ordering the wrong quantity
Not liking the product
Delay in using the product
Failure to read the product description
Product not meeting individual expectations
Any other reason not specifically covered by this policy
Although we follow a strict no-return and no-refund policy, if you receive a product that is:
Damaged during transportation
Incorrectly delivered
Missing from your order
please contact us as soon as possible after delivery.
You may be required to provide:
Order number
Photographs of the package
Photographs/videos showing the issue
Unboxing video, where available
Other information reasonably required to verify the issue
After verification, NADA Skin Care may, at its discretion, provide an appropriate resolution such as replacement or another suitable remedy where applicable.
If the package appears visibly damaged at the time of delivery, customers are advised to document the condition of the package before opening it and contact us immediately.
Any claim may be subject to verification.
If we have mistakenly shipped a different product from the one ordered, please contact us immediately after receiving the order.
After verification, we may arrange an appropriate resolution.
Orders may generally not be cancelled once they have been processed or dispatched.
If you wish to request cancellation, contact us as soon as possible after placing the order. Cancellation requests will be considered only if the order has not yet been processed or dispatched.
If an online payment is deducted from your bank account but the order is not successfully created due to a technical or payment-processing issue, the payment may be automatically reversed by the payment gateway or bank.
If a refund is applicable in such a situation, it will be processed through the relevant payment method or payment gateway, subject to applicable processing timelines.
This does not constitute a general right to cancel an otherwise successfully completed order.
Products purchased under promotional offers, discounts, special deals, or other campaigns are also subject to this No Return and No Refund Policy, unless otherwise specifically stated by NADA Skin Care.
For order-related concerns or questions regarding this policy, please contact us:
NADA Skin Care
Plot No. 38/A/5, Road No. 5,
Shivaji Nagar, Govandi,
Mumbai, Maharashtra – 400043, India
Calling: 9167095306
WhatsApp: 8591355306
Email: Nadaskincare97@gmail.com
Website: nadaskincare.in
NADA Skin Care reserves the right to modify or update this Return & Refund Policy at any time.
Any changes will be published on this page with an updated Last Updated date.
By placing an order on nadaskincare.in, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy, including the No Return and No Refund terms stated above, subject to applicable law.
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